26k+ Orders In 2 Years on Etsy – The Awe-Inspiring Story of This Etsy Seller

As we know it, most of us are seeking success and to make a name for ourselves in this big, wide world. Some want to make money, some want to establish themselves as an authority, and some simply want to make it big. It takes years and years of blood, sweat, and tears to achieve all those things and to be able to live your dream.

But sometimes, when we do achieve all those things, we realize we’re still missing out on something. It doesn’t feel complete and we lack the contentment.

For our third conversation in the series, we bring to you Amanda from Paper Supply Station. She doesn’t believe in just being commercially successful, she’s aiming to achieve the greater good. Read on to know her story.

Congratulations to you and your team. You have done amazingly well in just 2 years! Please tell us what your shop is about.

Firstly, thank you! Paper Supply Station specializes in personalized decor and gifts for all of life’s special occasions – weddings, bachelorette parties, bridal showers, birthdays, etc.

I would say to those who need a push – stay humble in the highs and hopeful in the lows. When times are down, work harder. Read, nourish your brain, invest in yourself, and be kind to yourself.

When you started off, was it easy for you or it didn’t go quite as smooth?

It was rough! I had no idea what I was doing! In the beginning, I worked 18-20 hours a day, 7 days a week for 6 months straight. That whole “8 hours of sleep” thing is a total lie, I promise. I’ve hired help now so I don’t work crazy hours, but I still haven’t taken a day off since I opened Paper Supply Station and probably average 70-80 hours a week, sometimes more if we’re doing a big launch of new items.

Let’s look at the bigger picture (in your case, an even bigger picture). Where do you see yourself 10 years from now?

This, I actually don’t know. When I first founded Paper Supply Station, I set a lot of financial goals for myself. And every time I smashed them, it was way sooner than I expected. But these achievements didn’t feel as good as I thought they would, they actually felt very empty and lonely. I felt absorbed in these superficial goals that won’t matter in the end.

We have donated a lot of party decor to low-income families with children who otherwise wouldn’t get a birthday party, and given to fundraisers for Alzheimer’s and Special Olympics. In 10 years I hope I’ve made something more of that.

I hope when I’m gone, people remember that whatever impact Paper Supply Station and I had on their lives, it left them feeling better inside. I’d also like to start a community where I can help other small shop owners achieve their goals. I am working with a team to develop that by the end of this year.

How do you push yourself through low times? We’d love some advice on this!

I would say to those who need a push – stay humble in the highs and hopeful in the lows. When times are down, work harder. Read, nourish your brain, invest in yourself, and be kind to yourself.

Talk less, listen more – there is something to learn from everything if you want to. If life isn’t going the way you want it to, it is a learning opportunity – period. I also believe in the power of gratitude and positive thinking. Ditching the complaining and expressing gratitude has a way of multiplying the blessings in our life.

Please give us some tips on how to manage time better. We could really use them!

The Pomodoro method is very effective. Starting the day out right – making your bed, read the “Miracle Morning” and practice it. I carry around a little notebook with me everywhere, every time I have an idea or something, I need to do I write it down. That way I can let go of the thought and stay present and focused on the task in front of me. Stay off social media. Work in a clean environment with little material objects. Listen to audiobooks when you’re driving.

"Gather" laser cut wood sign
Do you have a favorite quote that has always pushed you to keep going? What is it?

“Who you are is defined by what you are willing to struggle for.” – Mark Manson

In the beginning, I worked 18-20 hours a day, 7 days a week for 6 months straight. That whole “8 hours of sleep” thing is a total lie, I promise.

What are some key lessons that you think other entrepreneurs should try to learn on how to make a customer happy?

Under-promise and over-deliver. Be kind. Stay true to your words. Deliver products/services you’d feel good about receiving.

We know how important a good team is and we see you have a nice and big one. A big ‘hello’ to them all! Tell us about them.

Ahh, yes. They are all amazing in their own way!

Kayla is my sister and Chris is my husband. They focus on all platforms – Etsy, Amazon and our stand-alone site that sells on Facebook, Instagram, Pinterest, Wanelo, Houzz, and more. Chris runs all of our heavy machinery used to make our larger items. He does all the engraving, painting, cutting, drilling, sanding, etc. Kayla focuses on order fulfillment, quality control, inventory and creating some of our smaller items.

Michele is my mom and is a website guru. She does all of the SEO for our stand-alone site and social media.

Tonya is our office assistant and is amazing at picking up the pieces and keeping everything stocked. If she wasn’t around, our facility would look like a tornado had just gone through it.

Mary is my mother-in-law, our production assistant and loves repetitive work so she helps with stocking common, unpersonalized items. She makes our best sellers all day, every day! This helps keep our turn around time as minimal as possible as a lot of our items are ready to ship.

Their adorable Office Mascot
The Office Mascot
What, according to you, is that one thing that people are doing which is good, and one thing they aren’t doing which is the reason why they don’t succeed?

Are doing: SEO

Aren’t doing: They don’t think of failure as a learning opportunity.

…But these achievements didn’t feel as good as I thought they would, they actually felt very empty and lonely. I felt absorbed in these superficial goals that won’t matter in the end…I hope when I’m gone, people remember that whatever impact Paper Supply Station and I had on their lives, it left them feeling better inside.

Lastly, one advice that you’d like to give to our readers. What would it be?

Don’t give your time to someone else. Don’t work for someone else’s dream. Own your timeline. Write your own story. And make it a damn good one.

And don’t forget about the people who helped you along the way!

Some of the popular balloons by Paper Supply Station, made in Minneapolis
Some of their popular balloons, made in Minneapolis

Loved the post? Check out our previous conversation with another successful Etsy seller here. Let us know what you think about this shop in the comments below! We’d love to know your opinions.

Blog Comments

Amanda and her family are AMAZING people. Through all their success they remain humble and kind! They are such a hard working family that has made their mark in the world. I admire her for all her hard work and dedication. Amanda has such a kind and generous heart and I will always be grateful for friendship! She is such an inspiration to me and my family! This was such a great article on their story… it is spot on… every bit of it!

Thank you, Angela. She certainly is. Keep coming back for more such amazing stories from people. 🙂

What a great success story! I’m off to check out their Etsy shop now. 🙂

Keep checking out all the others as well. More coming up ^^

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